Do you have questions?

No, online ordering is not currently available.

Of course! Our range offers a large number of meat-free recipes that are therefore perfect for vegetarians. If you browse our products on our website, they can be identified easily by the “veggie” label” (please note, this small label is not included on the packaging of products available in store).

All our products are carefully prepared and packaged at our production site in Manage, Belgium. Our address: Rue du Chénia 6, 7170 Manage (BE).

In Belgium, Artisan Gourmet products are widely distributed in supermarkets (Carrefour, Delhaize, Colruyt, Cora, Intermarché, Match, etc.) and food service outlets. Our products are also available in supermarkets and food service outlets in France (Hauts de France and Ile de France) as well as in Luxembourg.

The majority of our recipes contain eggs, gluten and lactose. Some of our products also contain fish.

Yes, most of our recipes contain eggs, gluten and lactose.

We offer many certified organic products. These products are easy to spot thanks to the small “AB – Agriculture Biologique” (Organic Farming) label on their packaging.

No, our product packaging is not recyclable. We recommend sorting them in your PMC bin.

We offer many preservative-free products (Clean Label). You can identify these products easily thanks to the small “100% Natural Ingredients” label affixed to their packaging.

Some of our products are labelled as 100% natural ingredients. These products do not contain preservatives and reflect our ambition to offer healthier, authentic and natural recipes.

The ingredients that go into our recipes are carefully harvested by our local suppliers who also adopt a fair and mindful environmental approach. For each ingredient used in our recipes, we calculate a so-called “proxiscore”, which represents the impact of kilometres driven weighted by the amount used in the overall recipe. For products with an equivalent nutritional value, taste and environmental credentials, we will always opt for the nearest producer.

At Artisan Gourmet, we attach great importance to the quality of our products. Not only do we endeavour to offer the best possible taste, we also make every effort to create healthy and balanced recipes. To do this, all our recipes are “home” cooked using fresh and local produce. We also limit the use of food preservatives as much as possible and control the salt content of our products. Finally, many of our recipes are organically labelled and fall under the B category in terms of nutritional score.

We commit ourselves every day to…

• The environment: by going for short supply channels and using ingredients from local, responsible and environmentally friendly production in our recipes.
• Your health: by making every effort to treat you to healthy and balanced recipes. To do this, all our recipes are “home” cooked using fresh produce. We also limit the use of food preservatives to the maximum and control the salt content of our products. Finally, many of our recipes are organically labelled and fall under the B category in terms of nutritional score.

Yes, in order to limit waste, we partner with Too Good To Go, which allows users to buy surprise baskets of unsold products at low cost.

The ideal storage temperature of our products is between +2 and +7°C. After opening, we recommend keeping our products in the refrigerator for up to 24 hours.

No, our products are not intended to be frozen. But rest assured, our products are delivered to stores with a use-by date of 21 days on average.

Remove the quiche or vegetable tart from its packaging, remove the cardboard placed under the product and heat it for 15 minutes in the oven at 180°C. Bon appétit!

Our products are delivered to stores with a use-by date of 21 days on average.

After cooking, we advise keeping our products in the refrigerator for a maximum of 24 hours.

No, none of our products contain animal gelatin and/or alcohol.

Yes, once cooked, our products are perfectly safe if you are pregnant.